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16-18 Westmoreland St, Marylebone, London W1G 8PH, UK – 020 3456 7898
My wife had surgery for her kidney stones at Westmorland hospital and I must say staff nurses ( Hannah & student nurse tayin on the 3rd floor ) and doctor Miss Allen & her team was super amazing. Also Susie & Siobhan ( senior nurses ) were great and been so helpful. I would highly recommend this hospital to everyone... so thank very much guys !!! Anil & Amandeep
Excellent medical support and treatment, outstanding hospital cafe food, best salad and best stew I've ever had and really tasty soup too. Only one glich, otherwise 5 star, I'm taking up with the fire service. 14 bin bag size bags of rubbish in the stairwell to the overnight stay bedrooms, on the first floor of 6 floors. Told that the entrance I came in was the only way out. A staff member showed me another way out, but said he wasn't meant to tell me. The manager said he shouldn't have told me!!(it's on the 6th floor! - with no fire exit notice, just a notice telling staff that they must not use this exit!). I look forward to this manager's letter, he promised within a week, after some pressure! He refused to deal with the situation, but anyone staying there, if the rubbish in the stairwell was on fire, the higher up you were, the less chance of survival, not being aware of the top exit. He said he'd speak to the fire officer who does the inspections, refused to give me the F.O's contact number or name, when I asked why, "Because he's a member of the Trust"!!!! Says he won't do anything straight away to resolve the concerns of rubbish in the stairwell (collected 4 x a day evidently), or the exits, until he's spoken to the Fire Officer. (or about confusing information about fire exits(s) or about the fire exit signage (where you follow the signage, on the floor you exit the stairwell, it doesn't show which way to turn in the corridor!). I know the manager was very busy doing year end figures, but really! REFUSING to tell or allow staff to tell where there are three possible exits, at least, rather than just the one where you came in, on the GROUND floor or sub basement!! Two other overnighters were rather relieved to know about the alternative ways out!
11, 19 Lisson Grove, Marylebone, London NW1 6SH, UK – 020 7535 7700
Expensive but our consultant was excellent and saw massive improvement over 3 weeks. Food very good, room comfortable.
Du Cane Rd, Shepherd's Bush, London W12 0HS, UK – 020 3313 1000
Former Patient at Auchi Dialysis department & now Renal Outpatients. Unbelievable one-to-one care by the nurses & healthcare assistants. A wealth of experience, knowledge and understanding of the complexities of the comprehensive umbrella that is Renal failure and it's after affect and reaction which runs in parallel by the consultants. All other members of staff which complete Hammersmith Hospital were plesent and always keen to assist in any way they could. All of the above is undertaken on a relative shoe-string budget which without doubt has a direct affect on these members of staff. The Trust need to focus their attentions on engaging on key members of staff when identifying areas of the business to improve and other areas to reduce funding. I have witnessed many areas which require attention to improve the efficiency of the business and reducing the lost man-hours. A large push on permanent recruitment needs to be spear-headed from the top of the trust down to the wards and department where they are required the most. This drive would without question, hesitation or restructuring would be an easy route to save money due to reduction on agency workers. The new prospective permanent members of staff would add not just economic value, but more stability and efficiency to the wards and departments which they will be posted at. Well done to everyone involved.
I went to this Hospital twice, and both times good , fast and professional service.Starting with receptionist very nice and helpful to the nurse,the best NHS service so far in London!