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University College Hospital at Westmoreland Street

16-18 Westmoreland St, Marylebone, London W1G 8PH, UK – 020 3456 7898

Probably one of the best. Considering it’s NHS you could mistake it for being private. Some of the best consultants here, up to date with the very latest technology, some amazing stuff they do here. My only criticism would be after procedures in the ward, there are very few staff compared to a general hospital, buts that’s down to government cut backs. Appointments get changed a lot, this again I would say to lack of staff. Staff are very friendly, not found them to be unfriendly as some have suggested, and I have been coming here for around 3 years on regular visits. Keep up the good work😊👍

Staff seem very more focused on getting the paperwork done rather than taking taking a moment to acknowledge people. Very target driven particularly in comparison to some other London hospitals that I have been to. A little customer service related training would go a long way! The food in the canteen was... (I’ll put it down to Hospital aliment) not worth the money. Parking is limited and dang expensive (street parking only) rather commute if you are able to.

Hammersmith Hospital

Du Cane Rd, Shepherd's Bush, London W12 0HS, UK – 020 3313 1000

My clinic has just been moved here from Charing Cross hospital. First impressions were that Hammersmith Hospital is a lot older building, and it wasn't very clear how to get to Outpatients from the reception entrance. After some accurate directions from a security man, I found where I needed to be. Check in is by touch screen and gives information on where to sit. The announcement system to call patients is very good. It combines a voice message, with a large screen display telling you which room to go to. Seating was comfortable and well laid out. Appointments were running around 30 minutes late, but at least there are white boards showing the expected delay and these are updated frequently. Much better than any other hospital I've been to. Waiting time for a blood test was very long. I took number 49 when 25 was shown on the screen. I waited around 40 minutes to be seen. It is sensible to use that time to book your next appointment. Queueing again was rather long. This time around 15 minutes. I got the impression that the staff were trying their best to provide a good service. They appeared to be working as quickly as possible, but the computer systems in operation seem to be slow and cumbersome to enter data into. One fact that wasn't dealt with, was that although there was a water dispenser available, the cups had run out. Next time I'll take a bottle to fill up. Parking is available at the front of the hospital, but I'm not sure what it's like as I used a scooter to travel there. There is dedicated solo motorcycle parking by the entrance, and also cycle racks. Both are convenient and free to use. The nearest tube station is East Acton and there are bus services running right outside the hospital. I know one route goes via Shepherd's Bush and Hammersmith.

My wife has a heart condition, so we've been visiting the Cardiology department for a while now. We have total trust in the doctors, very professional and knowledgeable. The hospital itself though is quite hard to navigate around.

Royal Brompton Hospital

Sydney St, Chelsea, London SW3 6NP, UK – 020 7352 8121

First time as an inpatient for my son this week but the staff have all been really lovely, he's actually enjoyed the food which is extremely rare for him and they Drs and play staff along with the nurses have made it as pleasant a stay for him as is possible... so my only whinge is the extremely small WHSmiths that's here on site was closed all day today so couldn't get him any treats for being a such a superstar ⭐

Initiatially went there unconcious in an ambulance! However, my follow up appointment 18 months later was first class.Two consultants. Two senior nurses and three other specialists in their particular field,all to see me.The follow up 'home'care is also first class and any problems only a phone call or email away.Best to travel by public transport.Car Parking can be problematic.

Local hospitals - community hospitals and hospitals with A&E departments for W8 6LU.

The new NHS website below is very well worth a look. Hospitals are not only listed but evaluated. I certainly know which ones I would go to! At the very least you will know what questions to ask if you are sent to one which has not entered its data. Good luck!
Find the local Health Trust for W8 6LU